Positive Client Experiences

Feel the Love: Ways to Build Positive Experiences for Your Clients

Every time you interact with one of your clients you have an opportunity to deliver a professional, positive experience. The goal is to establish great customer relationships that can result in positive reviews, referrals and repeat business. For example, when you provide personalized service and transparency, you are building trust that can strengthen goodwill. When you incorporate mobile business communications, you make it convenient for clients to reach you even when you’re not in the office. This article spells out several great ways that you can start (or continue) building positive experiences for your clients. LEARN HOW

FTD Discount

Florida Bar Member Benefit: 15% Discount on FTD Orders

This Valentine’s Day, use your Florida Bar member benefit and order from FTD. Order by phone at 1-800-SEND FTD and use code 30646 to receive the 15% discount.
Sharing is Caring CLE

Best Practices Under Florida Bar Rules for Sharing Fees Among Different Law Firms

Feb. 18, 12–1 PM. “Sharing is Caring: The Ethics of Sharing Fees Among Law Firms” is a live audio webcast on best practices for sharing legal fees to comply with the Rules Regulating The Florida Bar and Florida case law.

Presented by Kristy Johnson and Jason Alderman of The Alderman Law Firm in Miami. Course number 3411. 1.0 CLE all of which may be applied toward Ethics. Section members register for only $55. REGISTER

TrustBooks CLE

FREE CLE: TrustBooks for Solo and Small Firms

Feb 26, 12–1 PM. Wednesday Wisdom free CLE. “TrustBooks for Solo and Small Firms” is a live Zoom webcast, free of charge to members of the Solo & Small Firm Section. Renée E. Thompson of Upchurch Watson White & Max will moderate a discussion about TrustBooks, a new Florida Bar member benefit. Course number 3842. 1.0 CLE credit. Registration will be approved when section membership is confirmed. REGISTER

Be Your Own Valentine

Wellness: Why You Are Your Own Valentine

Why do we always look outside to find our Valentines? We tend to look to others for love, approval, appreciation, support and acceptance and when we don’t get these things we feel disappointed, hurt and let down. If we break the cycle of looking for outside love and start treating ourselves like the special people that we are, then everyone around us will start doing it, too. From setting goals to establish a positive tone for each day to practicing self-appreciation, this article describes six ways you can turn attention to yourself and kindle self-love. When you stop looking to others for love and approval, you’ll be more rejuvenated—and you can give more love and attention to the people around you. LEARN HOW

We ❤ CLE for Solos & Small Firms: Save These Dates

March 17, 12-1 PM. “Work, Interrupted” is a live audio webcast on how to identify and deal with the constant flow of interruptions in your practice. Presented by Steve Riley of Atticus. 1.0 CLE. Section members $55; non-section members $100. Course number 3412. REGISTER

March 25, 12-1 PM Wednesday Wisdom Free CLE. “Do Law Firms Need Those? Creating an Employee Handbook in the Legal Industry” is a live Zoom webinar on creating a workable employee handbook that will identify the must-have policies along with the potential landmines that various statutory schemes create. Presented by Chris Johnson and Colby Ellis of Johnson Jackson PLLC. Registration will be approved when Solo & Small Firm Section membership is confirmed. 1.0 CLE. Course number 3843. REGISTER

April 21, 12-1 PM. “Merging Law Firms and Promoting Associates to Partners: How to Handle the Legal Structure of Law Firm Ownership” is a live audio webcast on business concerns related to law firm expansion. Presented by Laurie Lee of The Legal Department for Service Professionals, P.A. in Jacksonville. Course number 3413. 1.0 CLE credit. REGISTER

April 22, 12-1 PM. Wednesday Wisdom FREE CLE. “Florida’s Newly Enacted Remote Online Notarization (RON)” is a live Zoom webinar on what solo and small firm attorneys need to know about how this new law (effective January 1, 2020) can impact their practices. Presented by Michelle Garcia Gilbert of Gilbert Garcia Group P.A. 1.0 CLE. Course number 3844. Registration will be approved when Solo & Small Firm Section membership is confirmed. REGISTER 

2020 Solo & Small Firm Conference Co-chairs

2020 Solo & Small Firm Conference Thank You to Our Co-Chairs

The 2020 Solo & Small Firm Conference is in the books, and it was one of the best—and most successful—events the section has hosted. Please give a BIG shout-out to Conference Co-chairs Theresa Jean-Pierre Coy and Cristina Alonso for their creativity and hard work. From developing an innovative conference theme and selecting on-point topics to recruiting an amazing lineup of speakers, these two ladies did an incredible job of production. They both serve on the section’s executive council. Please take the time to thank them for their roles in directing this year’s conference and for their ongoing contributions to the Solo & Small Firm Section. They are truly appreciated!

Special thanks to our 2020 Solo & Small Firm Conference Presenting Sponsor

Bank OZK

Bank OZK’s Professionals Practice Group (PPG) provides unparalleled service and financial expertise to our legal community. Contact Debra Tyler at debra.tyler@ozk.com to discover how we can customize banking solutions to help your firm thrive, not just survive.

SSF Group Photo

Members-Only Facebook Group

Join the section’s members-only Facebook group! Find co-counsel, refer a case and ask for recommendations. It’s free. Our Wednesday Wisdom series is live on Facebook each month and the library of past videos is available 24/7 (through the Facebook group) for on-demand CLE. Join today to network with your colleagues from the section.